To test before connecting to patient For more tips and how-to’s, visit our tech blog A common problem that can happen with any ECG is a patient connectivity problem. This is usually either between the metal banana plug on one or more of the patient electrode patches or the patch/clip itself, particularly on the limb electrodes (LL,…
How to find out if NBN/ADSL is available in your area For more tips and how-to’s, visit our tech blog Use the below links to see information and reports about the connection types available in your area. If you have other questions or to check what you need to do to connect your practice, contact…
What are Public, Private, and Elastic cloud? Part of our Cloud Services – For more info on the cloud, click here Cloud computing certainly sounds like a new phenomenon but it’s been in mainstream use since we embraced Hotmail in 1996. Most of the time, “The Cloud” just means a (virtual) server in a data…
Send and review SMS reminders For more tips and how-to’s, visit our tech blog Important – Remindr will send what you tell it to send! It is your responsibility to ensure that pending messages are correct and appropriate before you send. Open Remindr Populate appointments Select Start Date, End Date and Doctors Populate Uncheck no…
Genie Client and Solo replication For more tips and how-to’s, visit our tech blog Prerequisites Current version of Genie Client & Genie Single User (Genie Solo) installed on the doctor’s laptop. Go to this page to check the latest Genie version. If a Genie software update is required it will need to be done when all users…
Remove old Addresses For more tips and how-to’s, visit our tech blog Your email client nicely autocompletes your address but there are times you wish you could remove addresses from there. For example we’ve changed all our addresses from mobilecomputing.net.au to healthit.com.au and I don’t want the old ones to autocomplete. Apple Mail: Apple Mail…
Using Image Capture to selected folder For more tips and how-to’s, visit our tech blog Use the application Image Capture to scan to your Mac. Settings: Scan Mode: Document Feeder (Flatbed can be used to scan from magazines etc.)Kind: Text (only use the others sparingly they create large files)Resolution: 150 dpiSize: A4Scan To: Scanning (under…
Search and filter Reply texts For more tips and how-to’s, visit our tech blog From the Waiting Room – Utilities – Check SMS Reminder Replies Select the Appointment date range you want to check. If sending daily this will usually be today. Check “Hide appointments with no patient reply” and “Hide deleted appointments”. Click on…
Connect with an IP address For more tips and how-to’s, visit our tech blog These are the instructions for connecting from a Windows computer to another Windows computer using Remote Desktop secured by an RD Gateway Connection. You will need to know the computer name or IP address to connect to, a username and a…
Changing margins to print correctly For more tips and how-to’s, visit our tech blog These printers work perfectly via the included Dymo software, but when used in Pracsoft and Totalcare (among no doubt many other systems) truncate the first couple of characters and require a change to the left margin. Margin settings set through Print…