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Peter Machell

Peter enjoys spending time with family and playing music. Peter is extremely left handed

Karin Machell

Finance Manager
Part time koala rescuer. Can often be spotted wrestling bears

Danny Gluch

Project Manager
Owns a project car that can be heard long before it is seen

Daniel Petersen

Service Manager
When not indoors, can occasionally be found outdoors

Butterfly image

Adrienne Kabeck

Practice Liaison
Loves food but can never decide what to eat


Tori Moore

Team Leader
Is a thrill seeker who enjoys skydiving and zip-lines

Tomos Edwards

Projects Coordinator
Likes listening to and playing death metal

Karthik Ramasubramani

Account Manager
Enjoys eating ramen and catching Z's

Tom Burger

Holds a doctorate in evolutionary genetics

Jeff Hong

Jeff has never had a bad day... ever

Ava M

Loves vintage tech and old hifi, basically anything 80s!

Bailey Eaton

Has a bookshelf full of sneakers and collects anything to do with Star Wars

Jake Bonney

Loves BBQs and the beach

Sable cat eating a pumpkin

Cody Buckley

Flannel shirt enthusiast

Jacob Ellis

Best frisbee thrower in the office

Jared Gallagher

Collects and repairs old video game consoles

Oscar Birznieks

Wants to automate everything

Jake Holsworth

Jake 2.0 - Not to be confused with "Old Jake"

Sam Pitman

Former lifeguard and a huge music nerd


Rohan Gardiner

Web Designer
Easily bribed with M&M's

Bec Ma

Admin Team Leader
Makes a mean cupcake

Stine Dalseth

Loves salty licorice, festivals, and travelling

Sam Blundell

Hates sunshine

About Health IT

Operating since 1995, Peter Machell has established a reputation as a leading expert in Australian Primary Health IT, and has built an experienced team that now supports hundreds of private surgeries.

By working almost exclusively in Australian Healthcare, Health IT has developed expertise in all major clinical and front desk software packages, and the hardware and networking required to run them reliably and efficiently. We believe that by limiting our client base to the healthcare industry we can offer the very best service to that industry.

If you are happy with your IT service provider, please stay with and support them.

If things are not going so well we would invite you to  contact Health IT.

We are big enough to service you quickly, and small enough to service you very well.

Our Niche

Technology  to improve patient care.

A surgery that is looked after by Health IT has a distinct advantage; their technology maximises efficiency, growth and profitability, ultimately providing better patient outcomes.

Our Purpose

We take away the pain.

While other technology providers concentrate on customers with “20 to 100” seats and think of their smaller customers as somehow lesser, we concentrate on delivering the best, most affordable technology and support to you, the private doctor.

Our Customers

  • Engaged Private GPs and Specialists
  • Managed Group Practices
  • Other IT companies requiring Health specific expertise

Our focus is clear, however we also enjoy working for a small number of non-health businesses. We appreciate your faith in us and love the variety you bring.

Our Uniques - Why do customers choose Health IT?

Industry Expertise.  You know health, we know health technology. We understand the role and the value of technology in health provision, and how to deliver it affordably. We are driven by great patient care underpinned by the right solution.

Focused on Security.  We do everything we can to protect you, your reputation, your technology infrastructure, and your patient’s privacy from day one.

Speed Matters.  Responsiveness and agility are critical to how we support you. We are intolerant of downtime. We understand the urgency of issues that affect you – sometimes you need an ambulance and sometimes you need a care plan.

How we do business

If you’re curious about how Health IT runs its business please review the below links:

Service Level Agreements – How we prioritise jobs
Pricing Policy – How we bill
Privacy Policy – How your information is used
Contact Us – For any enquiries not covered here, please get in touch

Flowchart defining how Health IT handles proactive tech support. From discovering symptoms, to triaging the issue, diagnosing details, prescribing a solution, treating with a plan, and reviewing the outcome, to our continuous proactive care cycle.