Menu Close

All of our staff are based in our Brisbane Office.

Peter

Founder
Peter enjoys spending time with family and playing music. Peter is extremely left handed

Karin

Finance Manager
Slowly rebuilding the office - out of Lego!

Danny

Project Manager
Owns a project car that can be heard long before it is seen

Dan

Service Manager
When not indoors, can occasionally be found outdoors

Butterfly image

Adrienne

Sales and Marketing Manager
Loves food but can never decide what to eat

Karthik

Practice Liaison
Enjoys eating ramen and catching Z's

Noel

Projects Coordinator
Will take a bite out of a lime like it was an apple

Tom

Technical Lead
Holds a doctorate in evolutionary genetics

Jeff

Technician
Jeff has never had a bad day... ever

Bailey

Developer
Has a bookshelf full of sneakers and collects anything to do with Star Wars

Sable cat eating a pumpkin

Cody

Technician
Flannel shirt enthusiast

Jared

Developer
Collects and repairs old video game consoles

Oscar

Technician
Wants to automate everything

Jake

Technician
Jake 2.0 - Not to be confused with "Old Jake"

Sam

Technician
Peggle grand master

Ryan

Technician
Is either travelling the world, building Lego, or spending time in the water

Joseph

Technician

Bec

Admin Team Leader
Makes a mean cupcake

Stine

Admin
Loves salty licorice, festivals, and travelling

Veronica

Admin
Everybody loves coffee -> I make great coffee -> everybody loves me.

About Health IT

Operating since 1995, Peter Machell has established a reputation as a leading expert in Australian Primary Health IT, and has built an experienced team that now supports hundreds of private surgeries.

By working almost exclusively in Australian Healthcare, Health IT has developed expertise in all major clinical and front desk software packages, and the hardware and networking required to run them reliably and efficiently. We believe that by limiting our client base to the healthcare industry we can offer the very best service to that industry.

If you are happy with your IT service provider, please stay with and support them.

If things are not going so well we would invite you to  contact Health IT.

We are big enough to service you quickly, and small enough to service you very well.

Our Niche

Technology  to improve patient care.

A surgery that is looked after by Health IT has a distinct advantage; their technology maximises efficiency, growth and profitability, ultimately providing better patient outcomes.

Our Purpose

We take away the pain.

While other technology providers concentrate on customers with “20 to 100” seats and think of their smaller customers as somehow lesser, we concentrate on delivering the best, most affordable technology and support to you, the private doctor.

Our Customers

  • Engaged Private GPs and Specialists
  • Managed Group Practices
  • Other IT companies requiring Health specific expertise

Our focus is clear, however we also enjoy working for a small number of non-health businesses. We appreciate your faith in us and love the variety you bring.

Our Uniques - Why do customers choose Health IT?

Industry Expertise.  You know health, we know health technology. We understand the role and the value of technology in health provision, and how to deliver it affordably. We are driven by great patient care underpinned by the right solution.

Focused on Security.  We do everything we can to protect you, your reputation, your technology infrastructure, and your patient’s privacy from day one.

Speed Matters.  Responsiveness and agility are critical to how we support you. We are intolerant of downtime. We understand the urgency of issues that affect you – sometimes you need an ambulance and sometimes you need a care plan.

How we do business

If you’re curious about how Health IT runs its business please review the below links:

Service Level Agreements – How we prioritise jobs
Pricing Policy – How we bill
Privacy Policy – How your information is used
Contact Us – For any enquiries not covered here, please get in touch

Flowchart defining how Health IT handles proactive tech support. From discovering symptoms, to triaging the issue, diagnosing details, prescribing a solution, treating with a plan, and reviewing the outcome, to our continuous proactive care cycle.