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About

penguin

Peter Machell

Managing Director
Peter enjoys spending time with family and playing music. Peter is extremely left handed

koala

Karin Machell

Finance Manager
Part time koala rescuer. Can often be spotted wrestling bears

leopard

Chris Deke

Service Manager
He works to travel and has journeyed all over the world

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Danny Gluch

Project Manager
Owns a project car that can be heard long before it is seen

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Tom Burger

Technician
Holds a doctorate in evolutionary genetics

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Jeff Hong

Technician
Jeff has never had a bad day... ever

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Tori Moore

Technician
Is a thrill seeker who enjoys skydiving and zip-lines

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Paul Wilkinson

Technician
Loves to build computers and go surfing in his spare time

Daniel Petersen

Technician
When not indoors, can occasionally be found outdoors

Ava M

Technician
Loves vintage tech and old hifi, basically anything 80s!

Bailey Eaton

Technician
Collects sneakers and everything Star Wars. Spends his spare time developing games

Evan Cantarella

Technician
Spends free time re reading his favourite books and learning foreign languages. Hoping one day to travel and speak with natives while sharing a meal

Jackson Pollard

Technician
Enjoys having a red wine over a boardgame

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Rohan Gardiner

Admin / Web Designer
Easily bribed with M&M's

Bec Ma

Admin
Makes a mean cupcake

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Rebecca Russell

Bookkeeper
Loves to go see live music when she’s not counting and her favourite type is Australian hip hop

About Health IT

Operating since 1995, Peter Machell has established a reputation as a leading expert in Australian Primary Health IT, and has built an experienced team that now supports hundreds of private surgeries.

By working almost exclusively in Australian Healthcare, Health IT has developed expertise in all major clinical and front desk software packages, and the hardware and networking required to run them reliably and efficiently. We believe that by limiting our client base to the healthcare industry we can offer the very best service to that industry.

If you are happy with your IT service provider, please stay with and support them.

If things are not going so well we would invite you to  contact Health IT.

We are big enough to service you quickly, and small enough to service you very well.

Our Mission

By combining excellent technology with excellent service, we enable our customers to improve patient care.

In other words, a surgery that is looked after by Health IT has a distinct advantage; their technology maximises efficiency, growth and profitability, ultimately providing better patient outcomes.

Our Vision

We believe that private providers deliver the best healthcare, and that they deserve the best in IT support. We know “what good looks like” for technology in healthcare.

While other technology providers concentrate on customers with “20 to 100” seats and think of their smaller customers as somehow lesser, we concentrate on delivering the best available technology and support to you, the private doctor.

Our Values

Best Outcome – We are not here to stuff people around. Outcomes, delivered skilfully, drive us. We don’t believe in “bandaid solutions” to serious problems.
Collective Effort – Our success is built on all our geekiness, skill, enthusiasm and commitment to the team. We are stronger together, no one delivers alone.
Understand the Environment – We get that sometimes there is a need for an ambulance and sometimes there is a need for a care plan.
Better than Yesterday
– Whether it be technical skill, how we engage or communicate, we intentionally seek to get better at what we do.

How we do business

If you’re curious about how Health IT runs its business please review the below links:

Service Level Agreements – How we prioritise jobs
Pricing Policy – How we bill
Privacy Policy – How your information is used
Contact Us – For any enquiries not covered here, please get in touch