Data Conversion Process
Every conversion can be different. It’s important to discuss and plan your conversion before deciding to convert to Best Practice.
- Allow plenty of time. In our experience, practices convert between systems only about once per decade. This is not something to rush into. While a new financial year is often a great time to convert, ensure you plan well ahead of this and bear in mind that many other practices are wanting to convert then. In practice, the start of any month is a good “go live” date.
- Test it then test it again. Testing the conversion does a couple of things. It flags any problems so that we can take them into account when doing the final conversion. It shows us the timeframe required – for a big database the conversion may take several days. You will be required to sign off on the accuracy of the converted data so get a senior doctor to check the accuracy of the clinical data across complex and simple, new and old patients.
- Ensure you have a fallback plan. Adequate testing should ensure that you don’t need one, but you should not go ahead without knowing that you can fallback to the current state if you need to. Ensure you have a good backup and test restoration from it.
- Turn off connected stuff. We don’t want results or letters coming in, Medicare claims, or on-line appointments being made in the old system during the conversion as they will not exist in the new one. Have doctors clean out any data in their inbox well prior to conversion. Submit your final Medicare / DVA claim a couple of days prior so that you have time to receive and reconcile them.